FAQ’s

Who can place an order?

You must be 19 years of age or older to place an order.

How do I place an order?

Please contact our office at 416.743.8732 | orders@treamiciwines.com and we will gladly assist you.

  1. Call your tre amici sales rep
  2. Call our head office 416.743.8732
  3. If your ordering for the first time, simply go to the Shop or Register section of our website to create your account.If you are a returning customer, go to the Shop or Log In section, enter your username and password to place your order.

Does tre amici ship outside Ontario?

Currently we are licensed to deliver products in Ontario only.

What forms of payment do you accept?

Payment may be made by credit card (Visa, MasterCard and American Express) Once I have placed my order, when can I expect my delivery to arrive? 3 – 5 business days.

What happens if I miss my delivery date/time?

We will call you to re-schedule.

How do I track, change or cancel my order?

Simply contact us by telephone at 416.743.8732 or email orders@treamiciwines.com.

What is your refund policy?

Provided the product is unopened and in a saleable condition we will issue a full refund. Please bear in mind the length of time that has passed since your purchase. Not all products are meant to be aged and storing conditions play a large role in the enjoyment of our products.

How do I return a product?

Contact our office and we will arrange for pick up.

If I have forgotten my account password, what do I do?

Please contact our office at 416.743.8732 | orders@treamiciwines.com and we will gladly assist you.

TRE AMICI IMPORTS INC. acts as a facilitator in arranging for the purchase and delivery of wine from the LCBO. Prices include LCBO mark-ups and taxes. Prices show are per bottle. LCBO sale price is available upon requests. Free delivery in the GTA. Prices are estimates are subject to change without notice.

TRE AMICI IMPORTS INC. is the exclusive Ontario agent for the wineries listed, whether sold directly or through the LCBO. All wines are sold in cases of 3,4,6 or 12 bottles depending on the product. Unfortunately, mixed cases are not possible due to LCBO regulations. HST and bottle deposit are not included. Payment by Visa, MasterCard and American American Express welcome. E&OE